Customers and staff have always talked about you. No longer together, but publicly and almost everyone can read it .
One pulse, one sentence, one click - the three-set of the online public.
This online public has the advantage that the spread of positive comments, tweets depending on the reputation of the source can attract unexpected circles. At best, the sender of opinions becomes brand ambassadors of your products or services.
As quickly spread unwanted messages: quality defects, little obliging service center, poor customer service , opaque contents of the contract . Online complaints have far reaching impacts up to image-ruining shitstorms.
It's never been so easy for angry customers to criticize a company publicly. We advise and help you to stay able to communicate and to react properly and quickly . With concepts and proven trainings and workshop concepts
Communicate with your customers directly, immediately and personally